Demanding clients

February 20, 2023

Dealing with demanding clients is part of freelancing. If handled well, they make us better and more competent professionals, which is often obvious in hindsight: Dealing with a client that you would consider to be difficult as a beginner can be quite easy once you are more experienced and organized.

Some of the basic strategies for beginning freelancers on how to deal with demanding/difficult clients are outlined in an article written by Joseph Russell for Worksome:

  1. Make sure expectations for both parties are clear and in writing
  2. Outline communication expectations
  3. Align on payment terms before you begin the work
  4. Speak up when things aren’t working
  5. Keep a record of conversations wherever possible, particularly around big changes
  6. Know when to terminate a project

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