Double thank you?

May 12, 2022

This article about freelance pricing argues that the so-called “double thank you” test (when both parties of the business transaction thank each other in the end) is relevant for evaluating freelance pricing. But unfortunately, it is not — due to cultural differences.

In many countries, including some in Europe, we may politely thank a provider, even if we are not satisfied with their service (it can be dubbed a “thanks and bye” approach). A real affirmation would be only when the customer buys again. In other words, “double thank you” is not a reliable indicator in freelance pricing.

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