The Problem: Email takes too long to respond to, resulting in continuous inbox overflow for those who receive a lot of it.
The Solution: Treat all email responses like SMS text messages, using a set number of letters per response. Since it’s too hard to count letters, we count sentences instead.
That’s the key idea behind the Sentenc.es microsite that can be linked from an email signature or footer. Also known as Five Sentenc.es — or Four, or Three, or Two.
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